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General Topics

  • Don’t Fall for “FREE RUG PAD” Offers

    Don’t fall for that “FREE RUG PAD” offer you see out there on area rug websites.

    THEY DON’T WORK!!

    Many online area rug stores offer to give you a free area rug with your rug purchase. Rarely are these rug pads any good and often leave a residue in the shape of a waffle print on your floor.

    Rug Goddess has high quality area rug pads for every application, even on wall to wall carpeting, that won’t bunch, gather, or leave waffle impressions on your floors! Visit:   https://www.ruggoddess.com/arearugpads/display.aspx for more information on quality area rug pads

    Call us if you are confused on what type of area rug pad you need. 800-481-1572

  • Area Rugs for Living Rooms

    As I mentioned before, the number one question I get form my customers is, “what size area rug do I really need?”

    First thing you have to think about is the size of your living room. If you have an open floor plan / contemporary or loft style living room then generally you will want all of the furniture on the area rug like the picture below.

    Custom Murphy all furniture on rug400 wide

    This helps define the living space and creates a room within a room.
    Make sure all of your walkways are clear when measuring and you have arranged the furniture so its going to be most comfortable.

    If you have a more traditional/standard style or sized living room (not an open floor plan) and your living room has hard surface flooring like hardwoods, tile etc. the front legs of each piece of furniture should be on the area rug. Ideally each piece of furniture would have the front legs siting on the area rug at least 8-12 inches.

    kim and stus area rug 400 wide

    If you using an area rug on top of wall to wall carpeting, you can get away with a smaller rug and not putting the furniture on top of the area rug.

    Keep in mind this is only a best practice guideline and often times the rug that works best for your room doesn’t come in the exact size you might need.

  • Removing Furniture Marks On Your Area Rug

    Do you have unsightly furniture marks on your area rugs?

    Get rid of them easily with ice cubes!

    Line up some ice cubes on the furniture marks and leave them on the area rug over night. Make sure that you place a towel or something underneath the area rug to protect the floor,  especially if you have hardwood floors. In the morning, lightly fluff the pile with your fingers and your problem should be resolved.

  • Area Rug Pads

    Area rug pads are often overlooked when buying an area rug.

    Don’t fall for companies offering  “Free Rug Pads.” A lot of time these cheap pads leave a waffle print on your hardwoods and aren’t the right rug pad needed for the type of rug you purchased.

    There are four types of Area Rug Pads that we highly recommend:

    Duo-lock Area Rug Pads have great quality and are thicker than most rug pads. Designed for 4 x 6 or larger sized area rugs on any hard surface or wall to wall carpet. However I don’t recommend these pads if your area rug is going to sit on top of carpet with heavy furniture on top. (See No Muv Pad below for these circumstances)

    Duo-Lock also known as Durahold pads keep the rug from stretching out of shape, keep the rug secured in place, as well as add luxurious cushion to the feel of your rug. Like all rug pads the rug pad must be cut to fit the rug by trimming the pad 1 ½” inches smaller than the rug itself on all four sides. This will make the rug lay smoothly over the edge of the pad to avoid a tripping hazard. Very important! You must use a carpet knife with fresh blade for trimming!

    2) Teebaud Area Rug Pad is a thin pad designed for smaller rugs, runners, and rugs with a slick backing. Slick backing refers to a very highly dense machine made rug. Teebaud Pads are also designed for smaller rugs on top of wall to wall carpet or hard surface to keep them from crawling. It really locks the rug in place!
    The grey side of the pad is for hard surface and the white side of the pad is for wall to wall carpeting. When this pad is applied to hard surface it will leave a slight residue on the floor. But if you take a clean white cloth and apply 409 to the towel (not the floor) and gently rub, you shouldn’t have any harm to your floors. Frequent removing of the pad is not necessary every time you clean. Just vacuum and then take a damp cloth and go around the edges of the rug. Also keep in mind that every time you remove the pad some of the tackiness of the pad will wear off. Remember to always ask the installer of new hardwoods how long you should wait before placing any pads on newly installed hardwoods!

    3) Grip It Solid Area Rug Pads are designed for 5 x 8 or larger rugs going on hard surfaces when you don’t really need the extra cushion. Ideal locations include areas with little traffic like under breakfast table, formal dining tables etc. This thinner pad will also work better where constant moving of chairs is involved. Grip It Pad comes in standard sizes and is very easy to trim with a nice pair of scissors.
    4) No Muv Rug Pad, most people don’t even know this pad exists!!

    It ‘s firmer to the touch and designed to stop an area rug from buckling where the legs of the furniture sits when you’re using an area rug applied on top of wall to wall carpeting. This rug pad must be cut to fit the rug by trimming the pad 1 ½” inches smaller than the rug itself on all four sides. This will make the rug lay smoothly over the edge of the pad to avoid a tripping hazard. Very important! You must use a carpet knife with a fresh blade for trimming and be very careful not to cut the carpet underneath!
    No Muv pad cannot be folded when shipped!

    You can buy area rug pads online on our web site here.

  • Protecting Your Area Rug

    We have tried every kind of area rug protectant (fabric protectant) out there so if you want to protect your area rug from spills and stains including pet stains, I  recommend a fabric protectant called “Force Field.”

    Force Field

    After you get your area rug into place, put a series of towels or old sheets underneath the edges of the rug. Then simply spray your area rug with force field before you to go sleep. Make sure to put your pets up for the night and make sure you don’t spray the product on your hardwood floors. It will not hurt your floors but it will make the floor slick and we wouldn’t want you to fall.

    When spraying the product hold the bottle 6-12 inches above the rug and spray in one direction across the entire area rug then go back and do the other direction again over the entire area rug. This ensures you have complete and uniform coverage. The product dries in 2-4 hours to the touch and permanently in 24 hours. I have used this product for over 8 years now with great results.

    You can buy force field fabric protectant here on our web site.

  • What Ever Happened to Customer Service?

    Reality check!

    The area rug industry has a problem with customer service. We sell area rugs for a living and on numerous occasions, a customer comes to us from another web site complaining the last online store said the area rug was in stock, took their money, only to find out days later that the area rug they picked out is on back order. However when you call back to find out what’s up with your order or refund, it often takes days to get a response and you are the one who has to stay on top of it or you might never hear back from the vendor at all.

    When you place an order, whether it be in person at a store or online, It’s almost impossible to get a customer service associate’s attention. You start to wonder, do they really want my business? Are these companies reputable? Am I going to get my refund?

    We understand back orders are going to happen but you would think companies would stay on top of this for you and be proactive in communicating with you.

    The common courtesy of the past, like returning a customer’s phone call or helping a customer find a replacement area rug if something is on back order, shouldn’t be the exception but rather the norm.

    When my customer’s order something on my web site and its back ordered, we always let them know right away the status of their order and if they would like for us to find an alternative area rug in case they don’t want to wait. While not ideal, it’s amazing how many of our clients actually do buy the alternate area rug. It’s not that hard, just spend some time looking for something similar in price, style, and color and 9 times out of 10 the client is happy and buys that rug.

    People are busy and really appreciate that little extra bit of attention you give them (customer service).

    Any time a customer interacts with your company or brand it’s an opportunity to leave a positive impact and overall good impression of your company. (Business 101)

  • Picking the Right Area Rug Size

    The number one question I get from my customers is, “What size area rug do I really need?”

    The correct answer is, it depends.

    Let's say you are interested in an area rug to go under your dining room table. You will want to make sure you have at least 2 – 2.5ft of extra room on each side of the table (4-5ft total) for the chairs to fit on top of the area rug. If you have end chairs with arms, you will need at least 2.5 – 3 ft of room at the ends of the area rug. The most common size of area rugs for dining rooms run 8×11 to 9×12 or larger.

    The principal applies for round or square dining tables. Just measure the table and pick a rug that gives you 2-3 ft of room around the entire table for the chairs to fit correctly.
    When it comes to buying round or square area rugs you might have to buy a larger area rug and have it custom fit to size. I can help you with that by giving you lots of options on how to do this. Often times I take a smaller area rug and stitch a custom carpet boarder around the area rug to get the right size or look and feel your after.

    I will talk about how to pick the right sized area rug for your living room next.

  • Introduction to Rug Goddess

    rugoddess

    My name is Janice Wells and I have been in the area rug business in the Kansas City area for over 15 years, helping people pick the right style, type, color and size area rug for their home or office. A lot of people ask me about my name so here is the story. One day while working for a local area rug retailer, one of the area rug manufactures had a question about an area rug so I explained where the rug was made, type of wool and what they symbols meant  etc. He jokingly called me The Rug Goddess and we all had a good laugh. When I came home from work that day and told my husband about being called the Rug Goddess, he laughed and said that’s a great name for a business. Little did I know he would go out and build me a web site and I would soon be an entrepreneur.

    I was so shocked at how many area rug sites were on the internet staffed by people who didn’t know anything about area rugs. So eventually we added an e-commerce web site so people can actually buy quality area rugs over the internet.

    Don’t hesitate to call us day or night with your area rug questions. We can help you with everything from picking the right area rug, to how the rug is manufactured, to getting the right size and if it will hold up based on the traffic you expect including what type of area rug pad you need. (Something a lot of people don’t think about)

    Let's face it buying an area rug online can be scary. You might not be sure of color or if you will like it, if it's the right size, right quality, right design etc. I recommend to my customers that you buy the smaller 2×3 area rug first to make sure the color works for your room or office. If the area rug works, you can then order the same rug in the right size. This saves you money in shipping rugs back and forth that don’t work. A lot of our customers take pictures of the room where they want an area rug and have me help them pick out some options for them based on the colors and size of your room.
    Call me if you have any questions and I will be glad to help. 913-481-4577

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